Why KOLYBEL Built US Local Warehouse: Elevating Lash Lovers’ Experience
For lash brands, success isn’t just about creating great products—it’s about making those products accessible, affordable, and hassle-free for customers. At KOLYBEL, we’ve always prioritized the needs of our community, and that’s exactly why we made a big move: launching a US-based local warehouse. This decision wasn’t random; it was rooted in solving the pain points our US customers have faced for years. Let’s break down why we did it, how it improves your experience, and what’s next for KOLYBEL—globally.
Why a US Local Warehouse? Solving Customer Pain Points Head-On
If you’ve ever ordered lash products from an international brand, you know the frustrations: long shipping waits, unexpected customs fees, and the anxiety of tracking a package across borders. For years, we heard from our US customers that these issues were taking the joy out of shopping for their favorite lashes.
International shipping often meant 2–4 weeks of waiting, and customs fees could add 10–20% to the total cost—something no one wants to deal with after already picking out the perfect lash style. We also noticed that many customers hesitated to stock up (even on essentials like our best-selling Shimmy-Free Lash) because of the added costs and delays.
Instead of accepting this as “the norm” for global e-commerce, we decided to invest in a US warehouse. As industry experts like freightamigo note, local warehousing is a game-changer for beauty brands: it cuts down on transit times, eliminates cross-border fees, and builds trust with customers who want reliability. For KOLYBEL, this wasn’t just a business move—it was a way to show our US community that we’re listening.
What You Get Now: Better Experience, Same Great Prices
The best part? Our US warehouse doesn’t just fix old problems—it adds new perks without raising prices. Here’s how your KOLYBEL shopping experience changes (for the better):
1. 3–5 Business Days Delivery: No More Waiting
Gone are the weeks of checking tracking updates. With our US warehouse, every order ships directly from within the country—meaning your lashes land on your doorstep in 3 to 5 business days. Whether you’re restocking before a big event or trying our new auto-fan styles, you won’t have to plan weeks in advance.
2. No Customs Fees—Ever
Since your order ships locally, there are zero unexpected customs charges. What you see at checkout is exactly what you pay—no last-minute surprises when your package arrives.
3. Free Shipping on Orders Over $79
We’re passing the savings from local warehousing to you: spend $79 mark is easy, and the free shipping is our way of saying thank you.
4. Same Prices, No Hidden Costs
Here’s the kicker: we’re absorbing the cost of the US warehouse (from storage to staff) so your prices stay the same. You get faster shipping, no customs fees, and free delivery—all without paying extra for the lashes you already love. Brands that prioritize customer experience over short-term profits build long-term loyalty—and that’s exactly what we’re after.
Our Promise: More Products (and Innovation) Coming Soon
We know one question: What about product selection? Right now, our US warehouse carries our top-selling styles (like the Shimmy-Free Lash, Classic Volume Lashes, and Lash Adhesives), but we’re not stopping there. Over the next 3–6 months, we’ll be expanding the US inventory to match our global collection—so you’ll have access to every KOLYBEL style, right from the local warehouse.
And we’re not just add previous products—we’re innovating. This year, we’re testing new lash technologies (think: longer-lasting vegan lashes and easy-apply magnetic styles) that will launch first in the US warehouse, giving our local customers early access to the next big thing in lash care.
To Our Global Customers: We’re Coming for You, Too!
If you’re outside the US, don’t worry—this is just the start. The success of our US warehouse is the first step in KOLYBEL’s global expansion plan. Over the next 1–2 years, we’ll be opening local warehouses in key markets (including Europe, Australia, and Asia) to bring the same fast, affordable, fee-free experience to lash lovers worldwide.
We believe everyone deserves easy access to high-quality lashes—no matter where you live. Follow our Instagram or sign up for our newsletter to get updates on when we’ll launch a warehouse near you.
Final Thoughts: It’s All About You
At KOLYBEL, our US warehouse isn’t just a storage space—it’s a promise. A promise that we’ll keep listening to your needs, investing in solutions that make your life easier, and delivering the lashes you love without the hassle.
Whether you’re a long-time KOLYBEL fan or trying us for the first time, the US warehouse is our way of saying: Your experience matters. Shop now at www.kolybellash.com to feel the difference for yourself—and stay tuned for more exciting updates ahead.
Happy lashing,
The KOLYBEL Team